User agreement

1.1. The subject of this User Agreement (hereinafter referred to as the Agreement) is the relationship between Limited Liability Company “DiHouse" (LLC "DiHouse”), registered in the territory of the Russian Federation (OGRN: 107758508002) (hereinafter referred to as the Company or the “Site Owner”) and Internet users (hereinafter referred to as the “User”), collectively hereinafter referred to as the “Parties”, arising from the use of the website located at https://di-house.ru/, including all levels of the specified domain.

diHouse is the collective name for the group of companies that represent LLC "DiHouse”, LLC "DiHouse ecom" and LLC "DiHouse Retail". A specific person (the Company) is determined depending on who provides a specific service.

1.2. The website on the Internet at https://di-house.ru/ (hereinafter referred to as the Site) is the property of LLC "DiHouse” (OGRN 107758508002, TIN 7709751313, legal address: 105066, Moscow, Dobroslobodskaya, 5) (hereinafter referred to as the "Site Owner").

1.3. This Agreement defines the terms of use of the materials and functionality of the Site, as well as regulates the relationship between the Company and the User of the Site.

1.4. The Company reserves the right to amend, add or delete clauses of this Agreement at any time without notice to the User. The new version of the User Agreement shall enter into force upon its publication on the Site.

1.5. Use of the Software is permitted only under the terms of the Agreement. If the User does not accept the terms of the Agreement in full, the User is not entitled to use the Software for any purpose. Use of the Software in violation (non-fulfillment) of any of the terms of the Agreement is prohibited.

1.6. The User is personally responsible for checking this Agreement for changes.

1.7.This Agreement shall be governed by Russian Federation law.

1.8. The use of the Software under the terms of the Agreement when executing orders under agreements with the Company/Counterparties of the Company is free of charge.

2.1. The following terms shall have the following meanings for the purposes of this Agreement:

2.1.1. The Site — a set of electronic data available for viewing on the Internet in the domain https://di-house.ru/ и его поддоменах.

2.1.2. User is a capable individual, including a visitor to the Site, who has acceded to this Agreement in his own interest or acts on behalf of and in the interests of the legal entity represented by him. When accessing the materials of the Webite, the User is deemed to have become a party hereto.

2.1.3. Company — Limited Liability Company "DiHouse" (LLC "DiHouse"), registered in the territory of Russia (OGRN: 1207700288916), which is the owner and administrator of the software and hardware complex of the Site and provides services to the User in accordance with the terms of use of the Site contained in this agreement.

2.1.5. Site Content (hereinafter referred to as the Content) — protected results of intellectual activity, including texts of literary works, their titles, prefaces, annotations, articles, illustrations, covers, musical works with or without text, graphic, text, photographic, derivative, composite and other works, user interfaces, visual interfaces, trademark names, logos, computer programs, databases, as well as the design, structure, selection, coordination, appearance, general style and location of this Site, its content and materials that are part of the Site, and other intellectual property objects and information, all together and/or separately contained on the Site.

2.1.6. Personal card of the User is a specialized section of the Site protected by special protection means, containing, among other things, personal data of the User and allowing the User to perform operations through special services, as well as receive official notifications and other relevant information from the Company and perform other functions within the technical capabilities of the Site.

3.1. In accordance with clause 1.1 of the Agreement, the Subject of this Agreement is to provide the User with access to the functionality of the Site and the goods contained on the Site and the services provided through the Site.

3.1.1. The Company provides the User with the following types of services (services) on the Site:
— Access to electronic content free of charge, with the right to purchase (download), view content;
— Access to search and navigation tools within the Site;
— Providing the User with the opportunity to post messages, comments, reviews of Users, give ratings to the content of the Site;
— Access to information about the Goods, its properties, information about the purchase of the Goods, to ordering;
— Other types of services (services) implemented on the pages of the Site.

3.1.2. This Agreement applies to all existing (actually functioning) services (services) of the Site, as well as any subsequent modifications and additional services (services) of the Site that appear in the future.

3.2. Access to the Site is provided free of charge.

3.3. This Agreement is a public offer. When accessing the Webite, the User is deemed to have become a party hereto.

3.4. The use of materials and services of the Site is governed by the norms of the current legislation of the Russian Federation.

3.5. The Company protects the User's personal data that have become known to the Company on its own and at its own expense. The procedure for protecting confidentiality is determined by the Company independently, including, but not limited to, by posting the relevant legal documents on the Site.

The Company has the right, for the purpose and under the conditions specified in the legal documents on the Website, to entrust the processing of the User's personal data in whole or in part: LLC "DiHouse ecom” (OGRN 1207700288916, TIN 9701160658, legal address: 105066, Moscow, Dobroslobodskaya, 5) or LLC "DiHouse Retail" (OGRN 1227700652981, TIN 9717122062, legal address: 129075, Moscow, Murmanskiy proezd, 14 bldg. 1, Floor 7, room 40).

4.1. The Company shall have the right to:

4.1.1. Change the rules for using the Site, as well as change the content of the Site. The changes come into force from the moment of publication of the new version of the Agreement on the Site.

4.1.2. Restrict access to the Site in case of violation by the User of the terms of this Agreement.

4.2. The User shall have the right to:

4.2.1. Get access to the use of the Website and the User's Personal Card after complying with the requirements and registration procedure on the Website.

4.2.2. Use all the services available on the Site, as well as order for the purpose of further purchase any Goods offered on the Site, in accordance with the conditions set out in the relevant section of the Site.

4.2.3. To ask any questions related to the services of the Site and the Company to the details that are in the relevant section of the Site or by sending messages to the address: https://di-house.ru/ indicating the subject of the appeal.

4.2.4. Use the Site solely for the purposes and in the manner provided for in the Agreement and not prohibited by the legislation of the Russian Federation.

4.3. The Website User undertakes to:

4.3.1. Provide, at the request of the Company, additional information that is directly related to the services provided by the Site.

4.3.2. Respect the property and non-property rights of authors and other copyright holders when using the Site.

4.3.3. Not to take actions that may be considered as disrupting the normal operation of the Site.

4.3.4. Not to disclose using the Site any confidential and protected by the legislation of the Russian Federation information about individuals or legal entities.

4.3.5. Avoid any actions that may result in the violation of the confidentiality of information protected by the legislation of the Russian Federation.

4.3.6. Not to use the Site for distribution of advertising information, except with the consent of the Company.

4.3.7. Not to use the services of the Site for the following purposes:

4.3.7.1. uploading content that is illegal, violates any rights of third parties; promotes violence, cruelty, hatred and (or) discrimination on racial, national, sexual, religious, social grounds; contains inaccurate information and (or) insults against specific persons, organizations, authorities.

4.3.7.2. incitement to commit illegal actions, as well as assistance to persons whose actions are aimed at violating restrictions and prohibitions in force in the territory of the Russian Federation.

4.3.7.3. violation of the rights of minors and (or) causing them harm in any form.

4.3.7.4. infringement of the rights of minorities.

4.3.7.5. representation of oneself for another person or representative of the organization and (or) community without sufficient rights, including for employees of the Company.

4.3.7.6. misleading about the properties and characteristics of any Goods posted on the Website.

4.3.7.7. incorrect comparison of the Goods, as well as the formation of a negative attitude towards persons (not) using certain Goods, or the condemnation of such persons.

4.3.7.8. other illegal behavior that violates the prohibitions established by the legislation of the Russian Federation.

4.4. The user is prohibited from:

4.4.1. Use of any devices, programs, procedures, algorithms and methods, automatic devices or equivalent manual processes to access, acquire, copy or track the content of the Site;

4.4.2. Disrupt the proper functioning of the Website.

4.4.3. In any way, bypass the navigation structure of the Site to obtain or attempt to obtain any information, documents or materials by any means that are not specifically represented by the services of the Site;

4.4.4. Unauthorized access to the functions of the Site, any other systems or networks related to the Site, as well as to any services offered on the Site;

4.4.5. Violate the security or authentication system on the Site or any network related to the Site.

4.4.6. Reverse-search, track, or attempt to track any information about any other Site User.

4.4.7. Use the Site and its Content for any purpose prohibited by the laws of the Russian Federation, as well as incite any illegal activity or other activity that violates the rights of the Company or others.

5.1. The Site and the Content included in the Site are owned and managed by the Site Owner LLC "DiHouse" (OGRN: 1077758508002). The copyright of the Site Owner to the Site, its design and Content shall be protected as a right to the results of intellectual activity in accordance with the provisions of Part IV of the Civil Code of the Russian Federation. The trademark "diHouse" is a registered trademark of LLC "DiHouse” (OGRN: 1077758508002).

5.2. The content of the Site may not be copied, published, reproduced, transmitted or distributed in any way, as well as posted on the global Internet without the prior written consent of the Company or the copyright holder.

5.3. The content of the Site is protected by copyright, trademark law, as well as other intellectual property rights and unfair competition law.

5.4. The User is personally responsible for maintaining the confidentiality of the User's Personal Card information, including the password, as well as for any and all activities carried out on behalf of the User within the framework of his Personal Card.

5.5. The User shall promptly notify the Company of any unauthorized use of his/her User Personal Card or password or any other breach of the security of the Site.

5.6. The Company has the right to unilaterally cancel the User's Personal Card if it has not been used for more than 12 consecutive calendar months without notifying the User.

5.7. This Agreement applies to all additional terms and conditions for the purchase of the Goods and the provision of services provided on the Site.

5.8. The information posted on the Site shall not be construed as a modification of this Agreement.

5.9. The Company has the right at any time without notice to the User to make changes to the information provided on the Site.

5.10. The User acknowledges and agrees that all transactions in the User's Personal Card are irrevocable, i.e. from the moment of the transaction, the User has no right to demand its cancellation.

5.11. The User must carefully monitor the accuracy and number of actions performed when making transactions on the Site through the User's Personal Card.

5.12. The User agrees that the Company does not bear any responsibility and does not have any obligations in connection with advertising that may be placed on the Site.

6.1. Any losses that the User may incur in case of intentional or negligent violation of any provision of this Agreement, as well as due to unauthorized access to the communications of another User, shall not be reimbursed by the Company.

6.2. The Company shall not be liable for:

6.2.1. Delays or failures in the course of the transaction caused by force majeure, as well as any case of malfunctions in telecommunications, computer, electrical and other related systems.

6.2.2. Actions of transfer systems, banks, payment systems and delays associated with their work.

6.2.3. The proper functioning of the Site in the event that the User does not have the necessary technical means to use it, and the Company does not bear any obligation to provide users with such means.

6.3. The Company protects the User's personal information using generally accepted security methods to ensure the protection of information from loss, distortion and unauthorized distribution. Security is implemented by firewall software, access verification procedures, the use of cryptographic information protection tools, and compliance with the privacy policy.

7.1. The Company has the right to disclose any information collected about the User of the Site, if disclosure is necessary in connection with an investigation or complaint regarding the misuse of the Site or to establish (identify) the User who may violate or interfere with the rights of the Company or the rights of other Users of the Site.

7.2. The Company has the right to disclose any information about the User, the disclosure of which is necessary to comply with the provisions of the current legislation of the Russian Federation or court decisions, to enforce the terms of this Agreement, to protect the rights or security of the Company, Users.

7.3. The Company has the right to disclose information about the User if the current legislation of the Russian Federation requires or permits such disclosure.

7.4. The Company has the right, without prior notice to the User, to terminate and (or) block access to the Site if the User has violated this Agreement or the terms of use of the Site contained in other documents, as well as in the event of termination of the Site or due to a technical malfunction or problem.

7.5. The Company shall not be liable to the User or third parties for termination of access to the Site in case of violation by the User of any provision of this Agreement or other document containing the terms of use of the Site.

8.1. This Agreement will be governed by and construed in accordance with the laws of the Russian Federation. Any issues not governed by this Agreement shall be resolved in accordance with the laws of the Russian Federation. In case of any disagreements or disputes between the Parties to this Agreement, it is mandatory to file a claim (a written proposal for a voluntary settlement of the dispute) before going to court.

8.2. The receiver of the claim within 30 calendar days from the date of receipt of the claim shall notify the applicant in writing of the claim about the results of the examination of the claim

8.3. If it is impossible to resolve the dispute voluntarily, either Party has the right to apply for the protection of its rights to the Basmanny District Court of Moscow (when resolving civil disputes), the Moscow City Arbitration Court (when resolving arbitration disputes).

9.1. The Company does not accept counteroffers from the User regarding changes to this User Agreement.

9.2. User reviews posted on the Site are not confidential information and can be used by the Company without restrictions. The Company has the right to moderate and edit the User's reviews.

9.3. The User acknowledges that he/she is familiar with all the clauses of this User Agreement and unconditionally accepts them. Acceptance of the User Agreement takes place by placing an order and (or) by viewing the Site and using its functionality, and (or) by performing the procedure for registering the User on the Site.

9.4. The user decides to provide his personal data and agrees to their processing by his own will and in his own interest, except for the cases provided for in part 2 of Article 9 of the Federal Law of 27.07.2006 No. 152-FZ "On Personal Data".

9.5. The user is responsible for providing personal data of another person. Personal data entered by the User into the Personal Card is used for feedback from the User, as well as for transmission to the delivery service. By accepting this User Agreement, the User agrees to the transfer of his personal data and their use by these third parties in the manner prescribed by the current legislation of the Russian Federation.

9.6. If the User represents a legal entity and(or) is an authorized employee of a legal entity, has additional questions, he/she should contact the Corporate Department of the Company by phone: +7 (495) 651-62-90.